Privacy Policy
Information We Collect
At Corp Bio Med, we collect and process the following information:
- Personal Information: Name, email address, phone number, and address
- Medical Information: Health history, medical prescriptions, treatment records (with your consent)
- Communication Data: Messages via WhatsApp, email, and contact forms
- Technical Data: IP address, browser type, device information when using our website/PWA
How We Use Your Information
- To provide and personalize our rehabilitation services
- To communicate with you about appointments, treatment plans, and updates
- To process payments and maintain financial records
- To improve our services and website experience
- To comply with legal obligations and healthcare regulations
Data Protection & Security
We implement industry-standard security measures to protect your personal and medical information. All data is stored securely and encrypted. Access to your medical information is strictly limited to authorized personnel involved in your care.
Your Rights: You have the right to access, correct, or delete your personal data. You may also request a copy of your information or withdraw consent at any time. Contact us to exercise these rights.
Third-Party Services
We may use trusted third-party services for:
- Payment processing (secure payment gateways)
- Communication (WhatsApp, email services)
- Website hosting and analytics
These services are bound by confidentiality agreements and comply with data protection regulations.
Cookies & Tracking
Our website uses essential cookies to ensure proper functionality. We do not use invasive tracking or sell your data to third parties. You can manage cookie preferences in your browser settings.
Terms of Service
Professional Services Agreement
By engaging our services, you acknowledge and agree to the following:
Professional Scope: Olivia Castro is an Assistant in Nursing, Physiotherapy and Medical Laboratory. All treatments are implemented based on medical prescriptions or treatment plans provided by licensed physicians. Our services complement but do not replace professional medical diagnosis and prescription.
Client Responsibilities
- Provide accurate medical history and current health information
- Present a valid medical prescription or treatment plan before starting therapy
- Inform us immediately of any changes in your health condition
- Follow prescribed exercises and treatment recommendations
- Arrive on time for appointments or provide 24-hour cancellation notice
Payment Terms
- Payment is due at the time of service unless otherwise arranged
- Package purchases are non-refundable but may be transferred with notice
- Late cancellations (less than 24 hours) may incur a cancellation fee
- Prices are subject to change with advance notice
Limitation of Liability
While we strive to provide the highest quality care, results may vary by individual. We are not liable for outcomes beyond our professional scope of practice. All treatments are performed based on prescribed medical plans and with your informed consent.
Confidentiality
All client information is kept strictly confidential and will not be shared without explicit consent, except as required by law or for billing purposes with your insurance provider.
Medical Disclaimer
Important Notice: The information provided on this website and through our services is for educational purposes and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of qualified healthcare professionals regarding any medical condition.
Professional Designation: Our services are provided by an Assistant in Nursing, Physiotherapy and Medical Laboratory, working under the direction of licensed medical professionals. We do not diagnose medical conditions or prescribe treatment plans independently.
No Warranty: While we employ evidence-based techniques and maintain high professional standards, we cannot guarantee specific outcomes. Individual results vary based on numerous factors including condition severity, adherence to treatment, and overall health.
Emergency Situations
Our services are not appropriate for medical emergencies. If you experience severe pain, sudden injury, or other urgent medical situations, please seek immediate care at your nearest emergency facility or call emergency services.
Contact Us
For questions about our Privacy Policy, Terms of Service, or to exercise your data rights, please contact us:
- Email: info@cb-rehabilitation.com
- WhatsApp: +51 925 308 240
- Response Time: We aim to respond to all inquiries within 48 hours
Last Updated: January 30, 2025
